Toyota Motor Corporation (hereinafter referred to as the "Company") has established its own basic policy toward the protection of customer‘s personal information as explained below under its understanding that it is an important social liability of an enterprise to be compliant with Personal Information Protection Law in Japan (hereinafter referred to as "PIP Law") and handle any and all information pertaining to any customer's name, its address, its telephone number, its E-mail address, etc. by which such customer can be identified (hereinafter referred to as "Personal Information") in a proper manner.
Any customer may, by following the prescribed procedures of the Company, request the Company to disclose any and all Personal Information which has been kept by the Company and belongs to such customer. When any customer should request the Company to disclose its own Personal Information owned by the Company, such customer is kindly requested to address its request to the CA Center. The CA Center will be willing to take care of any enquiries and/or consultations pertaining to any Personal Information, including cases that any customer should request to make any correction to, discontinue the use of and/or delete any Personal Information. In any event, any and all enquires or consultations from any customer shall be handled in compliant with the purports of PIP Law in an adequate manner. The contact point for a customer regarding the handling of Personal Information; Customer Assistance Center [Toll-free call] : 0800 - 700 - 7700 (for Japan domestic call only) Opens from 9:00 am through 18:00 pm
The Company will attempt to continue improvements in order to observe any applicable laws and regulations and/or any governmental notifications and guidelines and so that any and all Personal Information may be handled in a proper manner. Any modification thereof will be reflected in this Basic Policy from time to time.